The easiest way to exchange a product is to return your original purchase following the return instructions above and then place a new order. This help ensures that you are able to receive the product you want quickly!

Orders are shipped as soon as possible in accordance with the item's availability as noted on its product page; some products take longer to process for shipping than others. If you order multiple items, the availability for each of those items may vary, and your items may be processed and shipped separately, and may arrive at different times. For products with "Same Day Shipping" availability, orders placed by 4pm ET will be processed for shipping that day, subject to exceptions.

In the unlikely event that your item/s arrives in damaged condition, contact us. We'll send you a replacement ASAP.

To help you pick the right size, we've included a sizing chart directly on the product page for most of our apparel items.

We can't cancel orders, but you can return an item after you've received it.

Complete our return process and ship your item back to us—then order the new item. We will process your return as soon as possible after receiving the returned item, so hopefully it's not too much of an inconvenience.

Typically, orders placed before 12 pm EST—Monday through Friday (excluding holidays)—will ship the same day. If your order is placed after 12 pm EST on Friday, it will be processed the following Monday.

Yes, our current mailing bags are made from 100% recycled materials & are 100% recyclable. We’re currently working on our phone case molds and packaging to make them 100% recyclable too.